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Listing your item with product details from our catalog
In this article
In this article


When you list certain items in many categories, you can use product details and a stock photo from our catalog in your listing. Product details from the catalog can help you create listings that are more visible and appealing to buyers.

Using product details from our catalog is a good idea. Buyers are more likely to buy if they can see key product information immediately. Including details from our product catalog in your listings creates a shopping experience that speeds the buyer's path from search to purchase.

When you select product details from the catalog, be sure they're an exact match with what you're selling in your listing. If your item is used or refurbished, select the most accurate item condition and use the listing description to provide a detailed description of any wear or flaws. Include item details and photos that accurately depict the item condition.

Listing an item that's in our catalog

When you create a new listing or relist an item, you'll be asked to select a product or category. The steps you'll take depend on how you're listing.

Listing or relisting a single item:

When creating a new listing or relisting an item, you're asked to select a product or category when you start your listing. You're also prompted to search for the product in the catalog using item identifiers such as a Universal Product Code (UPC), a manufacturer's part number, or manufacturer and model keywords. If the identifier matches a product in the catalog, you're asked to select the product in the catalog and the option to include product details and a stock photo for your listing.

Revising items using the bulk editing tool:
  1. Select the listings or templates you want to edit from the grid. You can edit or remove existing catalog details, or add new information.

  2. Once you have selected the items in the grid, select the Catalog Product Details option from the Edit menu.

  3. Edit the catalog product information for each of the items or templates you have selected in the popup box that appears.

  4. Move through your list of items using either save and next (to go to the next item) or save and previous (to move back to the previous item) buttons.

  5. When you have edited and saved your last item, click the close button on the popup box.

Listing or revising items with Turbo Lister:
  1. Open a listing.

  2. Under Details, search for items in the catalog by entering an identifier like an ISBN, an UPC, or a keyword.

Making sure you choose the right product

When you use the product catalog, it's important to make sure you're choosing the right item so you don't accidentally mislead buyers. If our catalog doesn't have an exact match for the item you're selling, don't use it. Instead, you can ask us to add a product to our catalog. Here are some examples of ways you can (and can't) use our catalog.

Allowed

Allowed

  • Listing a book with the ISBN 123456789 and using the details from our catalog for a book with ISBN 123456789 in your listing

  • Listing a 32GB, white, Apple iPhone 3GS and using the information from our product catalog for the 32GB, white, Apple iPhone 3GS in your listing

Not allowed

Not Allowed

  • Listing a green iPod Shuffle and using our catalog information for a silver iPod Shuffle in your listing

  • Listing a Sony PS2 and using our catalog information for a Sony PS3 in your listing

  • Listing headphones for an iPod and using our catalog information for an iPod Shuffle in your listing

  • Listing a book about the making of "Gone with the Wind" and using our catalog information for a "Gone with the Wind" DVD in your listing

  • Listing a CD with UPC 123456789 and using our catalog information for a CD that looks similar but has UPC 987654321

Items that must be listed using our catalog

To help buyers find the product they want, items in certain categories must be listed using our product catalog.

If you don't follow this policy, your item won't qualify for the value box, which highlights the best deal from a Top Rated Seller at the top of product pages. Your listing will also be flagged and reviewed for possible catalog matches. Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.

If the item is not available in the catalog, select the Continue listing without a product link and list your item as you normally would.

Adding a product to our catalog

If you can't find your product in the list that appears on the Find a product page, you can ask us to add it to our catalog.

To request that a product be added to our catalog:
  1. Start your listing by clicking Sell at the top of most eBay pages.

  2. Click the Browse categories link and choose the category where you want to list your item.

  3. Click the Continue button.

  4. Enter information about your item on the Find a product page, and then click the Search button.

  5. Click the add it to our catalog link at the bottom of the page. You may need to scroll down to see the link.

  6. Enter details about the product you want us to add, and then click the Submit information button.

Note: In certain categories, you're required to add product details to your listing. If you can't find the correct product in the catalog, you can add a product to the catalog yourself.

Reporting missing or wrong product details

Product details and stock pictures may be changed or removed from time to time. When significant changes occur, we'll let you know. However, eBay isn't responsible for this content because it's provided by other companies. Always confirm the accuracy of the information before listing your item.

If you find wrong or missing information (for example, the release year is incorrect), please report the mistake:

  1. On the Create your listing page, click the Submit a change request link under the product details.

  2. Enter the correct information.

  3. Click the Submit button.

Note: This option may not be available with some relisting forms.

Other terms

When you select product details from the catalog, be sure they're an exact match with what you're selling in your listing. It's against our search and browse manipulation policy to use the product details for a product you aren't listing.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.

The catalog product details don't cover item condition. Because item condition is one of the top purchasing criteria for eBay buyers, be sure to provide the item's condition using item specifics.

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