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Customs and Documentation

Customs is a government agency responsible for regulating shipments entering a country. All shipments being sent to and from a country must clear customs first.

As an eBay seller, you'll need to provide the correct documentation so that your item won't be held indefinitely by customs. Your carrier can easily arrange for customs clearance before you ship.

If you ship with UPS, UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM and UPS Worldwide ExpeditedSM shipments automatically include routine customs clearance.

Note: Additional You may need to pay additional costs may need to be paid by the seller if items have to be returned because they don't clear customs. Also, goods can be held up if your carrier does not arrange for a customs broker in advance. (Most carriers provide this service automatically).

Customs documentation

Accurate documentation such as an invoice is required for shipping anything other than letters and documents. Let UPS recommend which documents you need and help you to prepare documents online for UPS shipments.

Required for all packages:

  • Invoices: Provide specific information about the transaction between the seller and the buyer. May be required for some packages
  • Shipper's Export Declaration: Required for single items with value over $2,500 or those items requiring an export license.
  • U.S. Certificate of Origin: Required for certain commodities to enter various destinations. Descriptions and values listed on invoice must be consistent with this form.
  • NAFTA Certificate of Origin: Required if a shipment's value meets or exceeds a participating country's specified shipment value amount. Used by U.S., Canada, and Mexico to determine if goods qualify for reduced or eliminated duty under NAFTA.
  • Other: Consular Invoice, Inspection Certification, Insurance Certificate. Check with your carrier for more information.

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