Buyers are more comfortable shopping from sellers who have clear return policies on their items. Decide what your return policy is and state it clearly in your listing. This will increase your chances of selling the item and prevent problems after the sale.

Return policy options to think about
Consider the following options for your return policy:

• Refund Remedy (for example, returns accepted for full money back or store credit)
• 100% Satisfaction Guaranteed (for example, returns accepted, no questions asked)
• Time Limit (for example, returns accepted within 30 days after the item is delivered)

Mention the details up front
Consider including details like the following to make your return policy clear and complete:

• Restocking fee: Mention if you will charge a restocking fee, and if so, what it would be.
• Shipping and handling charges: Clearly state who would pay for return shipping and handling, you or the buyer.
• Item condition: Clearly state the condition of the returned item that would be acceptable to you, for example, "unopened box" or "opened box with all original materials."

1. Click on the checkbox "Returns accepted".
2. Select the time limit within which the buyer must return the item to you.
3. Select the type of refund you will give if the item is returned.
4. Enter all other details about your return policy in the text box provided.

How to specify your return policy on the Sell Your Item form

1. Click on the checkbox “Returns accepted”.
2. Select the time limit within which the buyer must return the item to you.
3. Select the type of refund you will give if the item is returned.
4. Enter all other details about your return policy in the text box provided.