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Pricing and statements for applications for eBay
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In this article


Applications for eBay are offered by third-party developers and, in some cases, by eBay. When you subscribe to an application, you're subscribing with the application developer, although we facilitate the subscription and use of the application.

Pricing for applications

Each application developer sets the pricing for their application.

To find the cost of subscribing to an application:
  1. Click My eBay at the top of most eBay pages. You may be asked to sign in.

  2. Place your pointer over the Applications tab, and then select Manage applications.

  3. Click the Go to Apps Center link.

  4. Click the application you're interested in to learn about the pricing, features, and requirements for the application.

Paying for your application

As a convenience to eBay sellers and the application developers, eBay processes payments through PayPal. The developer is paid for your subscription. You'll see a separate statement for each application you subscribe to in the Account section of My eBay.

eBay helps you set up your automatic payment method when you subscribe to the application, and shows your statement for each application you've subscribed to through My eBay.

To view your statement in My eBay:
  1. Click My eBay at the top of most eBay pages. You may be asked to sign in.

  2. Place your pointer over the Account tab, and then select Seller Account.

  3. Select the application whose statement you want to view from the Account ID drop-down menu.

With automatic PayPal payments, your application fees are automatically deducted from your PayPal account no sooner than 10 days after you receive your statement. There's a separate automatic payment for each application you subscribe to.

You can also pay for your applications by making a onetime payment.

To make a onetime payment:
  1. Click My eBay at the top of most eBay pages. You may be asked to sign in.

  2. Place your pointer over the Account tab, and then select Seller Account.

  3. Select the application from the Account ID drop-down menu.

  4. In the Payment method section, click the onetime payment link.

Using PayPal

To pay for your application subscriptions, PayPal withdraws funds from your PayPal account balance. If there are insufficient funds in your PayPal account, PayPal uses the funding source you selected when you signed up for automatic PayPal payments. If you didn't select a preferred funding source when you signed up, PayPal uses whatever PayPal funding source you've provided.

Even if you already have a PayPal account for automatic payment of your fees, you need to set up PayPal as an automatic payment method for each of your applications.

If you need assistance with your payment, contact the developer or PayPal Customer Support.

To contact the developer:
  1. Click My eBay at the top of most eBay pages. You may be asked to sign in.

  2. Place your pointer over the Applications tab, and then select Manage your applications.

  3. Click the Start button.

  4. Select Customer support from the Help menu.

Understanding your statement

Even though you're paying the application developer directly, you can view your statement in the Account section of My eBay.

To view your statement:
  1. Click My eBay at the top of most eBay pages. You may be asked to sign in.

  2. Place your pointer over the Account tab, and then select Seller Account.

  3. Select the application for which you want to view the statement from the Account ID drop-down menu.

Your statement on My eBay shows all applicable billing details including:

  • Payments and refunds

  • Credits

  • New transaction fees

  • Subscription and onetime fees

The amounts shown on your statement can vary from your automatic payment amount if any additional payments or credits were made during the billing cycle.

Statement date

Bill cycle range

Cutoff date

Payment due date

End of the month

(for example 1/31/2010)

First of the month to the end of the month

(for example 1/1/2010 – 1/31/2010)

1st day of the month at 12:00:00 am

(for example 2/1/2010 00:00:00)

Payment due date is the last day of the following month.

(for example 2/28/2010)

15th of month

(for example 2/15/2010)

16th of the month to the 15th of the following month

(for example 1/16/2010 – 2/15/2010)

Cutoff date is the 16th at 12:00:00 am

(for example 2/16/2010 00:00:00)

Payment due date is the 15th of the following month.

(for example 3/15/2010)

Renewing your PayPal payment agreement (updating your automatic payment method)

When you subscribe to an application you agree to allow PayPal to send your payments to the application developer. However, this agreement will need to be renewed if it expires, if there is a problem processing your payment, or if you reach the maximum charge allowed under the original agreement.

You'll need to create a new agreement if you cancel the original agreement and then change your mind.

If you need to create or renew a PayPal payment agreement for an application, we'll notify you when you try to use that application. 

To create or renew a PayPal payment agreement:
  1. Click My eBay at the top of most eBay pages. You may need to sign in.

  2. Click the Account tab.

  3. From the Account ID drop-down menu, choose the application for which you need to create or renew the agreement.

  4. To renew an existing agreement or create a new agreement, click the Change link in the Payment method section. You may need to enter your eBay user ID and password again.

  5. Enter the email address associated with your PayPal account, and then click the Log in to PayPal button.

  6. On the PayPal sign in page, enter the same PayPal email address and password, and then click the Log In button.

  7. On the Developer Selling Manager Applications page, review the information and, if you agree, click the Agree button.

You'll receive an email from PayPal confirming your new or renewed agreement.

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