Home > Help >Searching & researching>Finding items>Using Reviews & Guides>Top questions about Using Reviews & Guides>How does eBay rank reviewers?
Search the help pages 
(Does not search for items or products)
How does eBay rank reviewers?

We rank reviewers based on the number and quality of helpfulness votes they receive. Each positive vote adds a point, and each negative vote subtracts a point.

Top reviewers are shown at the top of product review pages. Here are the top levels:

  • Top 1: Highest reviewer ranking. It’s only  given to the reviewer that has the highest ranking.

  • Top 25

  • Top 100

  • Top 1,000

  • Top 5,000

  • Top 10,000

If you receive more than 100 helpfulness votes, we'll display a pencil-and-paper icon () next to your name.

We update all rankings periodically.

Contact Customer Service
If you're looking for more help or have a question to ask, please contact us.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.

Related help topics