eBay's Feedback Forum is intended to be an open, honest place to share your experiences with other eBay members. However, there are some things we don't allow in Feedback comments, such as obscene language.
Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.
Changing Feedback left for a seller
If you're a buyer and you want to change negative or neutral Feedback you left for a seller, please direct the seller to How sellers can request Feedback revisions from buyers. The seller can then request a Feedback revision from you.
While insulting language, like "fraud," "liar," "cheater," "scam artist," or "con man," is strongly discouraged, Feedback containing such language won't be removed unless it also contains some type of content that isn't allowed.
Comments containing URLs or links directly into eBay such as eBay.com, PayPal,com, Half.com, stores.ebay.com/"mystorename", etc.
We don't allow Feedback comments that contain:
Links or scripts, including outside redirects into an eBay store, as these could be changed to redirect elsewhere at any time.
References to eBay or PayPal investigations
Negative statements left for a buyer that conflict with the positive rating
Personally identifying information about another member, including real name, address, phone number, or email address
Political, religious, or social commentary rather than a genuine comment about the transaction
Comments, replies, or follow-ups that reference a separate transaction
Profane, vulgar, obscene, or racist language, or adult material
Report a buyer who left inappropriate Feedback.
Report a seller who left inappropriate Feedback.
We'll review the report and may remove the Feedback comment, or restrict or suspend the member's account.
Learn more about circumstances when eBay will consider removing Feedback ratings and comments.
We want Feedback to be an open and honest way for members to share their experiences with other members. This helps buyers and sellers decide whom they want to do business with. However, there are certain things we won't allow, like abusive language, because such comments don't provide other members with useful information. In cases where we think the Feedback violates our policies, we will remove it.
Have a question? We can help.
Get help from other eBay members. Visit the Answer Center to post a question.
All about Feedback policies
Feedback scores, stars, and your reputation
How Feedback works
When eBay may remove or adjust Feedback