You can protect your packages against loss or damage during shipping with insurance from ShipCover, the US Postal Service (USPS), United Parcel Service (UPS), or FedEx.
ShipCover insurance is available when you create a shipping label on eBay.
ShipCover insurance is available when you print a US Postal Service (USPS) shipping label on eBay.
You can purchase protection for the selling price of the item or items, up to $1,000 per package.
Protection is available for domestic (within the US) and international packages (some locations are excluded).
You can file a claim directly from the Order details section in My eBay.
ShipCover insurance can be used for all USPS services, including Priority Mail Express. With Priority Mail Express, insurance up to $100.00 is included in the shipping label cost. If you need to insure an item that's worth more than $100.00, you can choose ShipCover insurance.
ShipCover insurance costs $1.65 for every $100.00 worth of coverage.
You can purchase up to $1,000 of coverage per package, but the amount can't be greater than the selling price of the items in your package.
When you purchase ShipCover insurance, you'll also be charged a surplus line tax and a stamping fee. The surplus line tax covers California state tax, and the stamping fee is paid to the California Stamping Office. Rounding rules apply.
Surplus line tax
$0.01 to $100.00
$100.01 to $200.00
$200.01 to $300.00
$300.01 to $400.00
$400.01 to $500.00
$500.01 to $600.00
$600.01 to $1,000.00
$9.90, plus $1.65 for every additional $100.00 over $600.00.
US Postal Service insurance purchased at a post office
US Postal Service insurance purchased online
Provides up to $5,000.00 indemnity coverage.
Is available for domestic (within the US) and international shipments.
May not be combined with insurance purchased online.
Read more about insurance purchased at a post office.
Provides up to $5,000.00 indemnity coverage for lost or damaged items.
Automatically includes Delivery Confirmation.
Is available for domestic (within the US) online labels printed with postage.
Has the same fees as insurance purchased at a post office and is based on the amount of coverage needed up to $5,000.00.
May not be combined with insurance purchased at a post office.
Parcels containing matter offered for sale, addressed to prospective purchasers who have not ordered or authorized their sending. If these kinds of items are mailed, payment isn't made for loss, rifling, or damage.
Items that can't be mailed
Articles so fragile that they can't be carried safely in the mail regardless of packaging.
Articles not adequately prepared to withstand normal handling in the mail. As a rule, any package that can be mailed should be packed sturdily enough to be insurable.
Mail not bearing the complete names and addresses of the sender and recipient.
$0.01 to $50.00
$50.01 to $100.00
$600.01 to $5,000.00
$9.45 plus $1.30 per $100.00 or fraction thereof over $600.00 in declared value
$500.01 to $600
All other countries
$600.01 to $700.00
$700.01 or more
$9.60 plus $1.15 per $100.00 or fraction thereof over $700.00 in declared value
UPS declared value prices
$0.00 to $100.00
$100.01 to $300.00
$300.01 to $50,000.00
$0.65 per $100.00 (or portion of $100.00) of total declared value
FedEx liability for each package is limited to $100 unless you declare a higher value and pay a fee. For SmartPost liability, please see SmartPost terms and conditions.
If you print your FedEx shipping labels on eBay, just enter the value of the package that you're sending. You can't enter an amount larger than the order total. Declared value fees are determined by the amount you enter.
Declared value fees are determined by the amount you enter when printing your label.
See the Declared Value and Limits of Liability sections in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for more information.
File your claim from My eBay.
Visit File an Insurance Claim on the USPS website for instructions on insurance for domestic or international shipments.
Contact UPS directly to file an insurance claim.
For FedEx SmartPost, find the original FedEx SmartPost shipping label in My eBay > Sold > Shipping Labels and open the SmartPost claim form. Follow the onscreen directions to submit your claim.
For all other FedEx shipment types, Contact FedEx directly to file a claim.
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US Postal Service shipping services
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Adding tracking information
Adding ShipCover insurance