Receiving payment

The best part of selling an item? Getting paid. We recommend PayPal because it's easy and secure. Find out all you need to know about selecting payment methods.

Top questions

I haven't been paid. What can I do?

Why can't I access my PayPal payment?

How can I withdraw money from PayPal?

How can I contact PayPal Customer Support?

How can I claim a PayPal payment?

Solve a problem

Go to PayPal and click the Sign Up link at the top of the page.

PayPal fees are the same for every type of PayPal account—Personal, Premier, and Business. Find out more about PayPal fees.

There are different ways to refund a buyer depending on the situation. Learn more about:

Processing refunds if you've opted in to the eBay managed return process.
Receiving a returned item and refunding your buyer if your buyer opens an eBay Buyer Protection case.
Refunding your buyer without receiving an item back (such as a partial refund or refunding shipping charges).

Help topics

Selecting payment methods
Consider the buyer's needs when selecting your payment options.

Accepting PayPal
PayPal is an online payment service that lets buyers send you payments from their credit card or banking account.

Requiring immediate payment
If you've set a Buy It Now price for your item, you can require the buyer to pay you immediately.

Using checkout
When you use eBay checkout, buyers can pay you immediately after the listing ends.

Using the eBay shopping cart
Find out how the eBay shopping cart lets your buyers pay for multiple items at once.

Receiving international payments
Learn how to receive payments from international buyers.

Avoiding payment problems
Get tips on avoiding and dealing with payment problems.

Refunding your buyer
Need to refund your buyer? Find out how.

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.

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PayPal

Rules & policies

Accepted payments policy

Payment surcharges policy

PayPal payments policy

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