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How do I confirm my shipping address?

Although the majority of unconfirmed addresses are legitimate, PayPal offers confirmed addresses as an additional layer of fraud protection. You don't need to have a confirmed shipping address to be eligible for buyer protection, but confirmed addresses help prevent stolen credit cards and identity theft. For example, a credit card billing address is confirmed because PayPal can check that the address is the same as the address on file at the credit card company.

There are several ways to confirm your shipping address on PayPal:

Add a credit card to your PayPal account. By adding a credit card to your account, PayPal can attempt to confirm your address with your credit card company. Not all credit card companies are able to confirm addresses. If the credit card company isn't able to confirm your address, you may be asked to complete the Expanded Use enrollment process to activate your credit card. Expanded Use enrollment is an additional step in the process that raises your sending and withdrawing limits. Your address can be confirmed after that process is complete.
Apply for a PayPal Extras MasterCard. If you are approved, the address on your application will be a confirmed address.
Complete PayPal's alternate address confirmation. This process allows you to confirm your address by mail as long as you meet certain requirements.

If you're a seller, find out about shipping to an unconfirmed address.

Note: Confirming your address is a separate process from getting verified on PayPal.

If you can't find what you need on this page, please contact PayPal for more help.

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