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Paying for items

Have you won or bought an item? Congratulations on your purchase! When it comes time to pay, our payment methods make it easy.

Top questions

How do I know how much to pay?

How do I confirm my shipping address?

Why doesn't my item appear as "paid"?

How do I pay for my item?

Solve a problem
Go to My eBay, and click the Won link on the left side of the page. Locate the item you purchased. If the Paid icon is blue, you've paid for your item. If the icon is gray, you might need to make a payment or update your payment status.
Contact your seller if you have any questions about your payment status. In the listing, click the Ask a question link.
Go to PayPal and click the Sign Up link at the top of the page.
You can find most of the answers to your PayPal questions by using PayPal’s Help Center. If you need additional assistance, contact PayPal Customer Service.
Take a look at our guidelines for contacting your seller and resolving issues. If you've had a problem with your purchase, contact us so we can help. Click the My item hasn't arrived yet, what do I do? or What can I do when I get an item that's not as described? link and follow the instructions.
Also, you may be covered by the eBay resolution process.
Help topics

Basics

How to pay on eBay
When you’re ready to make a payment, here’s what you need to know.


How to pay for an item
How you pay for an item depends on the payment methods accepted by the seller. Find out the best way to pay for a particular item.


Choosing a payment method
Some payment options offer more protection than others.


Paying for items with PayPal
Send payments securely online using a credit card or bank account.


Paying with gift certificates, coupons, and gift cards
Find out how to redeem your gift certificate, coupon, or gift card


Making an immediate payment
If a listing requires immediate payment, you'll need to pay for the item right away.


Using escrow services
An escrow service collects, holds, and sends your payment to the seller.
Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.

Shortcuts

PayPal

Redeem a gift certificate

Order a gift certificate

Rules & policies

Accepted payments policy


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