Help

Signing in

If you've already registered, sign in with your eBay user ID and password to get started. For security purposes, your password is automatically encrypted when you sign in using Secure Sockets Layer (SSL) technology.

Forgot your user ID or password?

  • If you forgot your user ID, you can easily retrieve it.

  • If you forgot your password, you can create a new one. Your old password will remain active until you create a new password.

Unable to reset your password? 

If you think your account has been used without your permission and you can't sign in or reset your password, contact us immediately:

  1. Click Customer Support at the top of most eBay pages.

  2. Click the Contact eBay tab. When you're asked to sign in, click the I'm a guest button.

  3. Place your pointer over Account, and then click Unauthorized use of my account.

  4. Click Call us on the right side of the page.

We'll help you change your password and stop any unauthorized activity on your account.