|Confirming Your Identity to Reset Password|
When resetting your password, eBay asks you to confirm your identity to verify that you are the owner of the account.
The “Confirm your identity to reset your password” form guides you through several pages.
Please Note: If at any time you experience difficulty, or want to use an alternate method to confirm your identity, you may choose to do so by clicking the “Need help? Here’s another way to confirm your identity” link.