|Detailed Seller Ratings|
Detailed seller ratings can provide a more complete picture of a seller's performance.
When buyers leave an overall Feedback rating for a seller (positive, neutral, or negative), in many cases they can also leave detailed seller ratings in 4 areas:
Shipping and handling charges
The detailed seller rating system is based on a one- to five-star scale. Five stars is the highest rating, and one star is the lowest rating.
Transactions in motors vehicle categories can't be rated on shipping time and shipping and handling charges. Buyers typically arrange vehicle shipping through a shipping company unrelated to the seller
Transactions for items purchased using free in-store pickup can't be rated on shipping time and shipping charges.
Transactions for items purchased using eBay Now delivery can't be rated on communication, shipping time, and shipping charges.
Transactions on Half.com use a different process and aren't eligible for detailed seller ratings.