These related Help pages may answer your question:

• How do I report a fraudulent listing?
  If a seller has refused to complete your sale, or if you believe that a seller significantly misrepresented the item that you received, you can report this to eBay. You can do this by clicking the link above and then clicking the "Show" link, which is located to the right of the "Additional Information" heading near the bottom of the page. . . .
• How can I learn more about a seller before I buy?
  Knowing more about your sellers can help your purchase go smoothly. Learn more about sellers by reviewing their Feedback Profiles, viewing their other active listings, and checking their payment and return policies. You can also contact sellers directly with questions about an item. For more tips on getting to know your sellers, click the link above. . . .
• What can I do to avoid trading problems on eBay?
  eBay provides numerous tips that can help you have a safe trading experience on eBay. To learn more about how to research an item, what kinds of transactions to avoid, requirements for buyers and sellers, and more, click the link above. . . .