Click the topic that best matches your question or concern, then follow the instructions on the next two pages. Note: Selecting the most appropriate topic will enable us to assist you more quickly and prevent delays.

Registration and Membership
Ask about registration, passwords, and changing your email or User ID

Bidding and Buying
Ask about search for items, bidding and buying, paying for an item, etc.

Selling and Fees
Ask about your item, photo issues, selling fees, selling tools, etc.

Listing Violations
Report a listing violation or prohibited (banned) item

Account Security
Report fake eBay emails, unauthorized account activity, or other safety concerns

Problems with Other Members
Report an unpaid item, an item not received, or another problem with an eBay member