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  Home > Help >Bidding & buying>Becoming a better buyer>How can I be sure that a seller's Second Chance Offer is legitimate?
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How can I make sure that a seller’s Second Chance Offer is legitimate?

Here’s how to make sure a Second Chance Offer is legitimate:

  • Sign in to My eBay and go to the Messages tab. You’ll find the Second Chance Offer email in your messages. Legitimate Second Chance Offers are forwarded directly from us with a subject line of "You have a second chance offer."

  • The listing will display the following message, "You have received a second chance offer for this item." You can click the Second Chance Offer link to view the details and buy the item.

  • A Second Chance Offer message alert will display at the top of any eBay page when you sign in.

  • Sign in to My eBay. In the Buy section, click the Didn't win link. If you still want the item, click the Buy It Now button.

We will never send a Second Chance Offer email with the subject line "Message from eBay Member." If you receive an email pretending to be a Second Chance Offer with that subject line, it's a fake. Forward the email to spoof@ebay.com.

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