We don’t offer an insurance program. However, if you paid for your item using PayPal, you’re covered by the PayPal Buyer Protection program as long as you meet the eligibility requirements. Eligible transactions receive coverage up to the full purchase price and original shipping charges.

To check whether an item qualifies for this coverage, look for the PP icon in the Meet the seller section of the listing, and click the "See eligibility" link.

 

Review the eligibility requirements and learn more about the program. PayPal claims must be filed within 45 days from the date of payment.

To begin the claim process, review the steps for dealing with an item that wasn’t received or wasn’t as described.

If you didn’t pay for your item using PayPal, review our complete list of buyer protection programs.