We don’t offer an insurance program. However, if you paid for your item using PayPal, you’re covered by the PayPal Buyer Protection program as long as you meet the eligibility requirements. Eligible transactions receive coverage up to the full purchase price and original shipping charges.

To check whether an item qualifies for this coverage, look for the following message in the listing: "Pay with PayPal and your full purchase price is covered." 

Review the eligibility requirements and learn more about the program. PayPal claims must be filed within 45 days from the date of payment.

To begin the process, review the steps for dealing with an item that wasn’t received or wasn’t as described.

If you didn’t pay for your item using PayPal, review our complete list of buyer protection programs.