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What is a confirmed address on PayPal? How do I confirm my address?

A confirmed address is an address that has been reviewed by PayPal and found to be safe based on information related to the address. For example, a credit card billing address is confirmed because PayPal can check that the address is the same as the address on file at the credit card company.

Note: Confirming your address is a separate process from becoming PayPal Verified.

PayPal provides confirmed addresses to help sellers make informed decisions when shipping goods. Address confirmation is useful because it provides a way for a seller to verify a buyer's identity. Shipment to a confirmed address, however, is not necessarily a requirement for coverage under the Seller Protection Policy since not all PayPal users are able to confirm their addresses. An Unconfirmed Address is not necessarily fraudulent but sometimes poses an inconvenience for legitimate buyers. If a transaction is eligible for coverage under the Seller Protection Policy, a seller must ship to the address found on the Transaction Details page (regardless of whether that address is confirmed or not). For transactions that are ineligible for coverage under the Seller Protection Policy, we recommend that a seller ship to a buyer's Confirmed Address.

There are several ways to confirm your shipping address on PayPal:

  • Add a credit card to your PayPal account. By adding a credit card to your account, PayPal can attempt to confirm your address with your credit card company. If the credit card company is not able to confirm your address, you may be asked to complete the Expanded Use enrollment process to activate your credit card. Your address can be confirmed after that process is complete. Note: Not all credit card companies are able to confirm addresses.

  • Apply for PayPal Buyer Credit. If approved, the address on your application will be a confirmed address.

  • Complete Alternate Address Confirmation. This process takes several days and is only available for U.S. accounts.


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