Return Policy for International Buyers

The item you're viewing is located in another country. Make sure you know the seller's rules for international returns before you bid on or buy the item. If this information has not been specified in the listing, contact the seller by clicking the "Ask seller a question" link near the top of the page.

What to look for in a return policy
Make sure you know the answers to the following questions:

  • Does the seller accept returns, or is the item sold "as is"?
  • Under what circumstances can you return the item? For example, does the item need to be in the unopened box it was shipped in, or can you return an opened box with all of the original materials?
  • Do you have to return the item to the seller within a certain time period (for example, within 14 days after the item is delivered to you)?
  • What kind of refund does the seller provide (money back, item exchange, etc.)?
  • Who pays for return shipping and handling, you or the seller?
  • Does the seller charge a restocking fee?
Note: A second help link for return policies appears in the "Shipping, payment details, and return policy" section. The information included on the second page is intended only for buyers in the country where the item is located. Each country may have its own set of domestic laws for item returns.