To submit a claim under the Business Equipment Purchase Protection program, you must meet certain eligibility guidelines. Please review the following list to see if you’re eligible to submit a Business Equipment Purchase Protection claim. This program only applies to eligible items with an auction listing end date of June 2, 2005 or later.

• The item must be legal and in accordance with our User Agreement.

• The item that you purchased must have been listed in a designated Capital Equipment category on eBay Business, and not in another category, or on another site.

• You, the item, the seller, and the person or institution that you paid all must have been located in one of the fifty United States at the time of the transaction and at the time payment was made. Any transaction in which payment was sent outside of the U.S. is not eligible for coverage.

• The winning bid amount of your item must have been over $1,000. Every case requires a $200 buyer co-pay.

• At the time of the transaction, you and the seller both must have had a net eBay Feedback rating of zero or above and not have been suspended.

• You must not have filed another claim, resulting in a paid claim, in the six months prior to the listing's end

• Only one piece of equipment can be included in any one claim.

• You must have been defrauded by the seller. The seller must have intentionally and materially misrepresented the item you purchased in the item's listing on eBay or in some other form of written communication to you, including email. Business Equipment Purchase Protection is not recourse for buyer's remorse or a substitute for careful research before making a purchase.

• You must have tried to work things out with the seller first. Simple misunderstandings are usually resolved through direct communication. To contact your trading partner, go to the Find Members page.

• You must wait 14 days from the end of the listing, but no more than three days after you receive the item, before filing a claim. This allows time for you to contact the seller and give them an opportunity to take care of the problem.

• If your item was paid for with a credit card you must contact your credit card issuer prior to filing a claim. If your credit card issuer denies your claim you may be entitled to file a claim under Business Equipment Purchase Protection. (You will be required to show proof that your claim was denied by your credit card issuer.)

• Any coverage available under the Business Equipment Purchase Protection program shall be in excess over any coverage or recovery provided by any other valid and collectible insurance policy or any other source of recovery held or collectible by any claimant under the Business Equipment Purchase Protection program.