Brand New - Item has never been opened or removed from the manufacturer’s sealing. Item must be in original shrink wrap.
Like New - Item still in shrink wrap or looks as if it was just taken out of shrink wrap, no wear and tear, all facets of product flawless and intact.
Very Good - No damage at all to jewel case or item cover (no scuff marks, no scratching, no cracks or holes), cover art and liner notes included, VHS and DVD box included, video game instructions and box included, teeth of disk holder undamaged, minimal wear and tear to exterior of item, no skipping on CD/DVD, no fuzzy/snowy frames on VHS tape.
Good - Minor damage to jewel case (scuffs or cracks) or item cover (scuff marks, scratching, or cracks), cover art and liner notes included for a CD, VHS and DVD box included, video game instructions included, no skipping on CD/DVD, no fuzzy/snowy frames on VHS tape.
Acceptable - Tear or hole in VHS/DVD box, video game instructions and box not included.