New
An item is considered New when it is in the original condition from the manufacturer, distributor, or retailer, has no known defects or damages, has not been refurbished, and has never been used for any purpose. This includes handmade or custom-made items that have never been used for any purpose. Item Condition is not an indication of the age of the item. If known, please specify the creation and/or release date of the item (for example, “Fall 2005”) in your item description.
Refurbished
An item is considered Refurbished if the item has been factory remanufactured, professionally refurbished, or restored to "like new" condition. A refurbished product typically comes with a warranty from the manufacturer, seller, or renovator.
Used
If the item does not meet the criteria above for New or Refurbished, the item should be listed as Used.
As a seller, you can help buyers better understand the item you have listed by using the item description section to provide further details about the condition, age, and history of your item. For example:
- Explain whether or not the item is in its original packaging and whether or not the packaging has ever been opened.
- List all manuals, accessories, and additional documents that will be shipped with the item.
- Note if the item has a valid warranty that can be passed on to the buyer.
- Note when the item has a certain expiration date (for example, in the Health & Beauty category).
- Explain whether store tags are still attached (for example, in the Clothing, Shoes & Accessories category).
