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  Home > Help >Membership & account>Protecting your account>How can I secure my account and identity if I provided information to a spoof (fake) website?
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How can I secure my account and identity if I provided information to a fake (spoof) email or website?

If you think you gave out personal information to a fake website or replied to a fake (spoof) email, you should take measures to secure your eBay account and your identity.

  1. Secure your eBay account.

    Change your eBay sign in information (password and secret question) and verify that your eBay account information is correct. Learn how to secure your account and report account theft.

  2. Protect your financial accounts and identity.

    Contact your credit card company and your bank, place a fraud alert on your credit reports, and file a police report. Learn what to do if you suspect identity theft.

Contact Customer Support
To report a fake email, forward it to spoof@ebay.com.
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