Skip to main content
eBay
  Home > Help >Membership & account>Protecting your account>How can I secure my account and identity if I provided information to a spoof (fake) website?
Help
Browse help
Search the help pages 
(Does not search for items or products)		 SearchTips
How can I secure my account and identity if I provided information to a fake (spoof) email or website?

If you think you gave out personal information to a fake website or replied to a fake (spoof) email, you should take measures to secure your eBay account and your identity.

  1. Secure your eBay account.

    Change your eBay sign in information (password and secret question) and verify that your eBay account information is correct. Learn how to secure your account and report account theft.

  2. Protect your financial accounts and identity.

    Contact your credit card company and your bank, place a fraud alert on your credit reports, and file a police report. Learn what to do if you suspect identity theft.

Contact Customer Support
 
Report listing violations or problems with another eBay member.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.

Related help topics
Copyright © 1995-2013 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.