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Using My eBay
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You can see everything you're doing on eBay in one place—My eBay.

What is My eBay?

My eBay lets you track your buying and selling activity, send and receive secure emails, and update your account information. If you buy or sell on eBay regularly, you'll want to go to My eBay when you sign in.

To go to my eBay, click My eBay at the top of most pages.

Track what you buy and sell

On the Activity page, use the links on the left to track your buying and selling activity.

  • Buy tracks items you’ve purchased or bid on, as well as items you’re watching.

  • Sell tracks items you’re selling or previously listed for sale.

  • Organize tracks your saved searches and favorite sellers.

Tip: The Shortcuts list, which appears on the bottom left side of the page, lets you go to other eBay pages quickly. You can edit the Shortcuts list to include the pages you use most by clicking the Edit Shortcuts button.

Customize what you see in My eBay

Want to add or move sections around? Change the header color? Delete items in your watching list? Learn how to customize My eBay to fit your needs.

View or update your account information

To see or change your account information, click the Account tab in My eBay. You'll see your financial and billing information.

To view and update other account areas, click one of these links.

Click this link

To do this

Personal Information

Update your user ID, password, telephone PIN, About Me page, email address, mailing address, and automatic payment method.

Addresses

Update your registration, payment, and shipping addresses.

Notification Preferences

Choose how and when you receive notifications from eBay about your buying and selling activities. Also, choose how members communicate with you.

Site Preferences

Update your selling and general preferences.

Seller Dashboard

Keep track of how you’re doing as an eBay seller. Learn more about your Seller Dashboard.

Feedback

Keep track of Feedback you’ve received and Feedback you need to leave for others. Learn more about Feedback.

PayPal account

View your PayPal account information.

Half.com Account

Access and manage your Half.com account information.

Seller Account

View billing information for your seller fees, along with links to payment methods. Also, view statements for any Selling Manager applications you’re subscribed to.

Donation Account

Go to eBay Giving Works, where you can make donations, request tax receipts, and more.

Subscriptions

Subscribe to tools for selling and buying on eBay.

Resolution Center

Resolve problems with other members. Learn more about the Resolution Center.

Learn more about changing your account information.

View or respond to messages

The Messages tab displays messages you’ve received from eBay or other eBay members.

If you receive a message from eBay at your registered email address, you’ll also find a copy of it in your messages in My eBay. This duplicate message in My eBay verifies that the email is authentic and not a spoof (fake) email.

Learn more about using eBay messages and minimizing unwanted email.

Use applications to help you manage your selling activities

If you subscribe to Selling Manager, you'll have access to third-party applications that help you with your selling activities.

To see which applications you're subscribed to, click the Applications tab in My eBay. To see a list of all the applications available, click the Go to selling applications directory link.

Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.


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