eBay policy prohibits member-to-member threats of physical harm via any method including, phone, email and on our public message boards.
Violations of this policy may result in a range of actions, including:
Limits on account privileges
Forfeit of eBay fees on cancelled listings
Loss of PowerSeller status
If you have received a threat of bodily harm from another eBay member through email, please report it using the report link at the bottom of this page.
“If I don’t hear from you by tomorrow about the item I purchased, I will come over to your house and break your legs.”
“Pay me now or I’m coming over with my brother and we’ll personally make sure you pay – and you know what I mean by ‘pay’.”
Threats of bodily harm should be immediately reported to your local law enforcement authorities. In addition to contacting law enforcement, you should consider contacting your local phone company if the threat was made via telephone and the other member's Internet Service Provider (ISP) if the threat was made through email communication.
If, through the email evidence you provide, we confirm a serious threat of physical harm was made, the offending member's account will be indefinitely suspended.
Why does eBay have this policy?
Using threats of bodily harm does not help resolve transaction issues constructively and violates trust in the marketplace. Further, threatening another individual violates most community norms and may be considered a criminal offense. eBay does not tolerate those who threaten other community members with bodily harm.
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