Looking for items you had in your cart?
If you do not purchase items in your cart within 60 minutes after your last visit, we return them to inventory on the site. This helps make sure that the items you and others are looking for are in stock as often as possible.

If the time limit for reserving the items in your cart has passed, you can find them in the "Items You Previously Had In Your Cart" section (you may have to log in to see all your items). To save products for a later purchase, you can add them to your Wish List where you can monitor their availability and price.

Using a coupon or gift certificate?
You can enter the promotional code from your coupon or gift certificate in the redeem box within your shopping cart. In some cases you will need to add an item to your Shopping Cart before you redeem. After you enter your coupon or gift certificate code your discount will be applied.

What if an item doesn't move to your cart when you click Buy?
This issue could be related to Cookie usage with your browser. Please make sure Cookie usage is enabled, as Cookies are required for some Half.com functions.
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How safe is your credit card and purchase information?
Half.com makes every effort and follows industry standard practices to safeguard the confidentiality of each user's personal information. This includes encrypting and password protecting all of your personal information. For more information, please read our Privacy and Security Policy.

What if you have problems with your order?
We make every effort to ensure that the items you purchase are delivered to you in the condition promised. If you're not satisfied with your purchase, we provide our Buyer Protection Policy.

Have other questions?
Ask our Customer Service Wizard.