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Government Surplus Sales Hub

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FAQs
 Frequently Asked Questions  

How do I get started selling on eBay?
eBay is an open marketplace and we encourage you to get registered as a seller right away. With 147 million registered users as of April 2005, it is very likely that one or more of your staff has personal expertise using eBay. We encourage you to reach out within your organization and get a project started using the "hidden" eBay expertise you have within your ranks.

Alternatively, if you do not want to sell your surplus items yourself, you can hire a local eBay Trading Assistant  to sell your items on eBay for you.  Search the Trading Assistant Directory to find a Trading Assistant near you.

Where can I find information to help me get my government surplus business up and running quickly?
eBay offers a variety of resources to help launch and scale your government surplus business.

  • Seller Central   - Obtain the latest tips, tools, and information for selling on eBay
  • eBay Seller Tools - Learn about eBay software tools that can help make you more efficient at listing items and managing your sales
  • Learning Center - View tutorials on buying and selling on eBay
  • Discussion Boards - Get your questions answered and learn from the experiences of others via eBay's discussion boards
  • eBay Help Pages - Browse and search the eBay Help pages for information on buying, selling, programs, features, policies, tools and more

Are other government organizations selling on eBay?
Yes, many government entities are actively selling on eBay today with much success. To view some of the government sellers, click here.

What types of items should I sell?
Government sellers have experienced success selling a wide variety of items on eBay. To date, government sellers have sold unclaimed items, end-of-life assets, and fleets of vehicles. They have sold computers, jewelry, industrial equipment, local memorabilia, office equipment, sports equipment, cars, boats, buses, airplanes, and much more. For more information on what types of items sell well on eBay, check out what other government organizations are selling, review the "What's Hot" and "Category Tips" sections of Seller Central, and conduct searches on completed eBay listings.

Where can I find information on eBay rules and policies?
You can find information
on eBay rules and policies at the eBay Security Resolution Center, and eBay Help pages.

How do I sign up for a PayPal account?
You can register for a PayPal account by clicking here. If you would like to be able to accept credit card payments from your buyers via PayPal, you will need to register for either a Premiere or Business account. Find out which type of account is best for you by clicking here.

What if I need special attention or have a question I need answered?
For immediate assistance, you can contact eBay's Live Help team by clicking on the yellow "Live Help" icon in the upper right-hand corner of the eBay home page, and initiate a live chat session.  You can also search eBay's Help pages or submit a question to eBay Customer Support.

If you have a special request for extra help, please send email with the subject line "Government Help Needed" to channel_development@ebay.com. We will do our best to be responsive to your special requests.


 

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