1 2 3 4
Tutorial Spoof Emails
Protect Your Account
Duties, Taxes, Custom Brokerage Fees
  • Canadian buyers are responsible for paying duties, taxes and applicable customs brokerage fees separate from the merchandise cost; buyers will generally pay these fees upon receipt of your shipment.
Did You Know
Use the Borderfree service to give your buyers the landed cost (shipping/handling, taxes and duties) of the item before they bid or buy
  • Tell your Canadian buyers they may be charged additional fees by customs once they receive your package.
 
Go down Learn More
Go back Previous Step Close Window Close window
 
Customs Documentation
  • You need to complete the necessary documents accurately and supply them to your carrier when sending goods to Canada;
  • A Canada Customs Invoice or Commercial Invoice is necessary for all shipments sent to Canada. It is the prime document used for reporting;
  • Declare the value on the customs form as the amount your buyer paid for your item (do not include shipping/handling costs);
  • For shipments valued at more than $1600 Canadian Dollars, a fully completed NAFTA Certificate will be required;
  • Items made in Canada, the U.S. or Mexico may qualify for no duty rates under the terms of NAFTA; visit www.cbsa-asfc.gc.ca for more information.
Working with a Customs Broker
  • Consider a professional customs broker, such as A&A Contract Customs Brokers, for a "borderless" process for your Canadian customers;
  • A customs broker will help get your goods released, prepare the necessary documentation, and pay duties on your behalf.
The Non-Resident Importer Program (NRI):
  • Offers your Canadian customers all-inclusive delivery and pricing options (you bill the customer up front for duties and taxes, shipping/handling), allowing you to keep complete control and virtually eliminate the border for both current and future Canadian customers;
  • To set up an NRI account, contact UPS or A&A.
Key Shipping Tips
  • Do not mark a purchased good as a gift - it is against the law and you and your buyer can get in trouble for misrepresenting the item to customs officials;
  • Insure your package if you carrier does not offer automatic coverage;
  • Make sure your item is appropriately packed;
  • Visit http://pages.ebay.com/internationaltrading/internationalseller.html for extensive international shipping information.
Go back Previous Step Close Window Close window