Design Careers at eBay

Open Positions:
Sr. Interaction designer, Vertical Design team
San Jose, CA

As a Sr. Designer for the Verticals Marketplace, your job is to be an ambassador to the user experience for a growing business within eBay. By taking a proactive approach to designing rich prototypes & solutions, you and your team drive end-to-end experiences through a thoughtful end-user approach.

This is a seasoned role with the excitement to design for a business vertical end-to-end. The Buyer Experience Group leverages a cross-disciplinary suite of colleagues ranging from Program management to Development & business. The Senior designer is the key partner in helping visualize the business & the interactions of it's customers. It is the responsibility of the Sr. Designer to proactively iterate on these models and simulations to move the product forward.

Job Requirements:

Leadership - This is a self-starter, proactive role for a leading business unit within the eBay Marketplace. You must be an extraordinary communicator, confident in speaking to user-designed solutions, and technical enough to make designs better through collaboration with Developers & Product Managers. You must be able to present a humble, yet confident arguments on behalf of the end-user.

  • Drive the creative direction and execution of projects from project goals and objectives definition through to deliverable at a fidelity required to meet project needs.
  • Inspire and collaborate with the product team to rapidly produce inventive, thoughtful, relevant product experiences.
  • Ability to facilitate discussions, and define and run workshops guiding small groups to uncover opportunity often in the face of ambiguity.
  • Ability to work in a collaborative, team-based work environment, inspiring teams through participatory as well as directed exercises in the creation of design deliverables.
  • Ability to work in a collaborative, team-based work environment, inspiring teams through participatory as well as directed exercises in the creation of design deliverables.

Hands-on Skills required - Must be able to visualize at a very tight level through mock-ups, prototyping, wireframes and through 'appropriate' visualization that meets the current product stage of development.

Assume excellent skills in the following;
- All Adobe CS tool Suite ( Photoshop, Fireworks, Illustrator, Dreamweaver, etc)
- Demonstrate skills & knowledge of the following technologies and their benefits / uses for interactive & front-end development (JS, AJAX, Flash, HTML)
- Demonstrate aptitude for product-based arguments, SEO & eCommerce sensibilities

Qualifications:
  • 7+ years in a Sr. Designer position, working with multiple web sites & technologies
  • Illustrate excellence & execution in past projects & collaboration.
  • Strong portfolio & case studies demonstrating skills as an interaction Design lead, & User Experience advocate.
  • Mobile GUI interface experience is a benefit, but not required.
Additional Information:
  • Type:Full-time
  • Experience:Mid-Senior level
PreVIZ Senior Designer
San Jose, CA

Ideas can come from the least likely of places …

In Business, work habits can limit the ability to think broadly. PreVIZ, a new design practice at eBay, partners with internal business teams to help them rapidly pre-visualize future solutions. Visualizing ideas earlier can allow you to apprehend the challenges and unlock the opportunities of creating, staffing or financing products or services. PreVIZ allows us to envision what something could be, with a level of completeness before it exists, resulting in a shared vision around what might be possible if…

PreVIZ is made up of a small team of designers with deep backgrounds in interaction and product design, coupled with skills in facilitation and group dynamics, to guide product teams through a journey of exploration. The results are often catalysts for solutions that might not have come to life had we moved through a traditional process.

PreVIZ. Because great ideas aren't found where everyone is looking.

PreVIZ is looking for a Senior Interaction Designer to join our world-class team. We are looking for someone that is equally comfortable working within teams to identify new product scenarios and opportunities as they are working, hands-on, pre-visualizing solutions to meet those needs. This role is responsible for leading projects in the areas of creative ideation, user experience, visual and interaction design. Designers with deep understanding of web technologies and a passion for the changing technology landscape will fit in well.

Senior Interaction Designer in PreVIZ
  • Drive the creative direction and execution of projects from project goals and objectives definition through to deliverable at a fidelity required to meet project needs.
  • Inspire and collaborate with PreVIZ and client teams to rapidly produce inventive, thoughtful, relevant product experiences.
  • Ability to facilitate discussions, and define and run workshops guiding small groups to uncover opportunity often in the face of ambiguity.
  • Ability to work in a collaborative, team-based work environment, inspiring teams through participatory as well as directed exercises in the creation of PreVIZ design deliverables.
  • Contribute across all aspects of your team's projects, focusing on innovation and quality to uncover and highlight new product opportunities.
Qualifications:
  • 9+ years experience as an interaction or user experience designer, including project leadership experience managing projects and teams.
  • Outstanding online portfolio inclusive of a broad range of interaction design work from web-based applications, consumer devices, mobile devices, and enterprise applications.
  • Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications.
  • Strong project and people management skills. Must be able to function as a project leader as well as an individual contributor.
  • Has hands-on experience creating storyboards, scenarios, flowcharts, and interactive prototypes of all levels of fidelity.
  • Drive competitive assessments and perform site heuristic reviews
  • Understand and work within project parameters, team goals, requirements, and technical constraints
  • Cultivate an understanding of industry trends and share your insights with the practice
  • Excellent communication and organization skills.
  • Agency/consulting background a plus.
  • Examples of client engagement management a plus.
  • BA in interaction design, visual communication, industrial design, graphic design or equivalent.
User Experience Researcher
San Jose, CA

Responsible for designing, planning and conducting user research, including methods such as: usability lab studies, ethnographic field studies, competitive evaluations, participatory design sessions, surveys, heuristic evaluations, cognitive walkthroughs and similar approaches.

Provide insight and vision to the team based on researching user needs. Convert research findings into actionable results.

Work closely with Interaction Designers, Visual Designers, Product Managers, Marketing, Engineers and other User Experience Researchers to define and improve the User Experience of the eBay website.

Synthesize research findings from other data sources (including market research and site analytics) into meaningful recommendations and actionable results.

Qualifications:
  • Knowledge of a variety of user research methods including lab and field studies, usability benchmarking, card sorting, cognitive walkthroughs, heuristic evaluations, etc.
  • Training in capabilities and limitations of research methods. Practical experience with qualitative and quantitative research methods that span the product development life cycle from conceptualization to launch.
  • Able to develop creative approaches to researching complex user experience problems and convey ideas in a tangible form.
  • Knowledge of user-centered design principles.
  • Must be innovative and demonstrate an ability to "think out of the box" and think beyond what is asked for.
  • Must be organized, able to act independently and able to switch rapidly between different projects in a fast-paced and exciting environment.
  • Strong oral and written communication skills.
  • Advanced Degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, Information Architecture or related field.
  • Internet or eCommerce experience a plus.

Join our team

eBay is the world's leading online marketplace. We bring together a family of brands that collectively pioneer and connect communities build on commerce, trust, and opportunity. Working together, the unique companies that form eBay, Inc. create opportunities for people around the world that often transform their lives. At the same time, we've pioneered a group of companies that support social purpose, are financially successful, and that people around the world respect and take pride in.

Contact us