Skip to main content
eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop now
Home > Coupon Event FAQs
eBay Coupons Page FAQs

General FAQs

Q. How do I redeem a coupon from the eBay Coupons Page?
Q. Where do I find the actual coupon code?
Q. Can I use these coupons against any purchase on eBay? How do I know which coupon codes to use for which items?
Q. What is the eBay Coupons Page all about?
Q. When do these coupons expire?
Q. Can these coupons be redeemed more than once during the event?
Q. Why didn't my coupon code work?
Q. Why can't I see the price with coupon for certain items?
Q. Can I use the eBay search box to look for items specifically eligible for these coupons?
Q. Can I share these coupons with friends?
Q. What is the return policy for items purchased with coupons?
Q. Can I earn eBay Bucks on items purchased with a coupon?


Seller FAQs

Q. How did you select sellers to participate in this coupon promotion?
Q.How can I get involved?
Q. When is the next coupon promotion?


General FAQs

Q. How do I redeem a coupon from the eBay Coupons Page?

* You must use PayPal as your payment method in order to redeem any coupon from the Holiday Coupons page.

STEP 1: On the eBay Coupons page, click on the coupon code displayed with the item you are interested in. Clicking on the coupon code will copy it to your clipboard so you can paste it into the redemption code box at checkout. (See illustration below)

STEP 2: Click on the image or item title from the eBay Coupons page for the item you are interested in and this will take you to the page where you can see the item details. *NOTE that the price shown on this page will NOT reflect the coupon discount %. You will enter your coupon code in Step 4 when you checkout. (See illustration below)



STEP 3: When you are ready to buy the item, click 'Buy It Now' and proceed to the review your purchase page. (See illustration below)


STEP 4: On the review your purchase page, enter the coupon code at checkout in the "Redeem a coupon, gift card or gift certificate" box. (See illustration below)

If you do not see a box for Step 4 as shown below, the seller you are purchasing from is using a customized checkout and you will need to proceed through additional screens until you get to PayPal. More details here.



Not seeing a coupon code entry box as shown above? You may be buying from a seller with a customized checkout. In this case,go through the following steps: .

Follow STEP 1, STEP 2, and STEP 3 as described above.

STEP 4: Proceed through the customized checkout until you get to PayPal. IMPORTANT: You may see promotional code redemption boxes along the way. These are for merchant specific codes provided by the seller. Your eBay coupon will not work here. You will enter your coupon code after you are logged into PayPal on the payment page. An example of a common merchant-only coupon box is below.



As you proceed through the customized checkout, you may be prompted to complete your order or payment without having the coupon code applied. Don't worry! You will be able to enter your coupon code and receive your discount after logging into PayPal, which is the next step.



STEP 5: Choose PayPal as your payment method (required for eBay coupon redemption) and log into your PayPal account.



STEP 6: After logging into PayPal, look for the PayPal logo to ensure you are on the PayPal payment page. Enter your coupon code in the redemption box, as shown in the illustrations below. In some cases, you will first need to click on the "Enter gift certificate, reward, or discount" link to open the redemption box. See the red arrows below.





STEP 7: Proceed to Pay and complete checkout.

Need more help? Visit our step-by-step guide on redeeming coupons.

Q. Where do I find the actual coupon code?
A. Coupon codes vary depending on the item and the seller. The easiest way to figure out which coupon code to use is to find the item within the eBay Coupons page and locate the coupon code displayed under that item. Click on the coupon code to copy it to your clipboard so you can easily paste it into the redemption code box at checkout.

Q. Can I use these coupons against any purchase on eBay? How do I know which coupon codes to use for which items?
A. The coupons on this page are only good for the items on this page, unless otherwise indicated. Coupon codes are unique to specific sellers and items, so be sure to enter the green coupon code displayed with the item you are interested in to receive your discount at checkout.

Q. What is the eBay Coupons Page all about?
A. The Holiday Coupons page highlights coupon offers from some of eBay's most popular sellers during the 2010 holiday season. The coupons are open to use by all buyers, paying with PayPal . Coupon codes are unique to specific sellers and items, so be sure to enter the right coupon code to receive your discount at checkout.

Q. When do these coupons expire?
A. All coupons on the eBay Coupons page expires at 11:59:59pm PDT on the date specified at the top of the main eBay Coupons page.

Q. Can these coupons be redeemed more than once during the event?
A. Yes, all coupons featured in the eBay Coupons page may be redeemed for up to 3 transactions per eBay account. Each distinct coupon code can only be applied for a specific seller and a limited selection of their inventory. You can only use that coupon code for that seller and for only those items up to three times.
  • In a transaction that contains multiple quantities of the same item, the coupon discount will apply to all items up to the maximum discount.
    • Example: Purchasing 3 of the same Garmin Nuvi's in one transaction from the same seller with items eligible for the same coupon code. The coupon discount will apply to the total price of the 3 Nuvi's purchased.
  • In a transaction that contains multiple items which are not all the same item, the coupon discount will apply only to a single item with the highest price.
    • Example: Purchasing 1 baking pan at $20.00, 1 apron at $15.00 and 1 spatula at $5.00 from the same seller with items eligible for the same coupon code. The coupon discount will apply to the baking pan as that is the single item with the highest price.
  • Note: You can purchase items in separate transactions and the coupon will apply to that item in each transaction up to the 3-use limit per coupon.
    • Example: Purchase 1 baking pan at $20.00 and applying the appropriate coupon code in this transaction. In a new transaction, purchasing the apron at $15.00 and applying the appropriate coupon code. In a third transaction, purchasing the spatula at $5.00 and applying the appropriate coupon code. Each transaction will apply the coupon discount to each of the 3 items purchased.
Q. Why didn't my code work?
A. Coupon codes vary depending on the item and the seller. Please check that you are using the right coupon code. If you are buying more than one item, see the answer to the previous question on redeeming a coupon multiple times. Need more help? Visit our step-by-step guide on redeeming coupons.

Q. Why can't I see the price with coupon for certain items on the eBay Coupons page like I can for most other items?
A. Some of our sellers have restrictions from manufacturers on how prices for their products may be displayed to buyers. Because our price with coupon may be lower than the manufacturer's "minimum advertised price", the manufacturer does not allow the price to be displayed until you as a buyer take further action. Please click on the "Sign in to see price" link on the specific item, and you will see the discounted price on the item details page.

Q. Can I use the eBay search box to look for items specifically eligible for these coupons?
A. No, unfortunately there is no way to filter for coupon items using the overall eBay site search. You can browse for coupon-eligible items using the categories on the left side of the eBay Coupons page.

Q. Can I share these coupons with friends?
A. Absolutely. The coupons on the eBay Coupons page are open for all users with a valid eBay ID, paying with PayPal.

Q. What is the return policy for items purchased with coupons?
A. Please review the return policy for each seller separately before purchasing an item with a coupon.

Q. Can I earn eBay Bucks on items purchased with a coupon?
A. Yes, you will earn eBay Bucks on coupon purchases, as long as the item(s) were eBay Bucks-eligible. Learn more about eBay Bucks.

Seller FAQ's

Q. How did you select sellers to participate in this coupon promotion?
A. This is a new program. We selected a small group of eBay sellers who met specific test criteria and have consistently provided an excellent experience for buyers.

Q. How can I get involved?
A. Based on results of this test, we may decide to expand the program to include more sellers - so stay tuned.

Q. When is the next coupon promotion?
A. This is a new program and we hope to expand it in the future. Planning future events similar to this one will be based upon results from this test.

Still have questions? Please contact us.

Additional site navigation