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The Selling Edge
The Selling Edge is a monthly column featuring useful tips and important information to help eBay sellers be successful in managing and promoting their listings on eBay.
 Jenifer, Marketing Manager, eBay Stores
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What You Need to Know About ProStores
by Jenifer
Marketing Manager, eBay Stores
As some sellers look to scale and expand their online businesses, they might decide to look for solutions outside of the eBay marketplace. To give sellers more choices, at eBay Live! 2005, we announced the launch of ProStores, a new online store-building solution. ProStores is a complete e-commerce Web storefront solution, independent of the eBay marketplace. ProStores makes it simple and affordable to create your Web store – customized with its own branding, categories and unique Internet address.
In this month's The Selling Edge column, I would like to explain the primary differences between selling through eBay Stores and selling through ProStores. By the end of this article, I hope you will have enough information about each product so that you can determine which product best applies to your business and how each one may help you grow your sales online.
Is ProStores right for your business?
ProStores is a viable channel if you have a small or medium sized business and are looking to extend your brand to reach new customers. ProStores offers a channel to sell products and services online through a completely customizable virtual storefront that's all your own. The following key features may help you decide if ProStores is right for your business:
- Full e-commerce capabilities, including shopping cart – ProStores offers a shopping cart, which makes it easy for your buyers to browse around your ProStores Web store, adding items to their cart.
- Completely customizable design – You can use design templates or create your own unique design that extends your brand online. ProStores also offers design services to help you customize your store the way you want it.
- Easy setup and maintenance – ProStores has a comprehensive set of step-by-step “wizards” to help you create and maintain your ProStores web store. It includes wizards for adding items or pictures, for billing, email, shipping, calculating sales tax – even for issuing credits.
- Search engines – ProStores owners in the Business tier and above (more about tiers later in this article) have the added convenience of being able to submit their product information to popular search engines and directories like Shopping.com, Yahoo! Shopping™, Shopzilla™, and Froogle™.
- Technical support – People with ProStores Web stores in the Business tier and above also have 24x7 access to toll-free phone technical support.
ProStores Tiers & Fees
There are four subscription tiers available within ProStores: Express, Business, Advanced and Enterprise. These different tiers can help businesses of virtually any size market their online business.
Essentially ProStores owners pay two types of fees:
- Monthly Subscription Fee – This varies from $6.95 to $249.95, depending on the ProStores tier.
- Monthly Successful Transaction Fee – This is calculated as a percentage of the sales price of items sold in your store.
Current eBay Stores subscribers receive a 30% discount off the monthly ProStores subscription fee. If you sign up for a ProStores Web store now, you'll receive a one month free trial subscription. And if you sign up by October 3, 2005, you'll pay no successful transaction fees until January 1, 2006. Check out the ProStores Fees page for more information on fees and promotional pricing.
Here's a chart to help you choose the right ProStores tier for your needs:
ProStores
Tier
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Monthly Subscription
Fee
|
Reduced Monthly Fee for eBay Store Subscribers |
Successful
Transaction
Fee |
Express
A low cost e-commerce solution for people who want to sell a limited number of different products online.
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$6.95 |
$4.85 |
1.50% |
Business
This may be the right solution for small businesses just starting out online.
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$29.95 |
$20.95 |
0.50% |
Advanced
Designed for small-to-medium sized retail or service businesses that want to grow sales and streamline operations with advanced merchandising, promotion, inventory management, and payment features.
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$74.95 |
$54.45 |
0.50% |
Enterprise
For medium or enterprise-sized businesses that want to integrate online sales with existing back-end solutions.
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$249.95 |
$174.95 |
0.50% |
Tell me about eBay Stores
eBay Stores offers a permanent place on eBay to build your brand, acquire new customers, and drive repeat purchases. With an eBay Store, you have a variety of tools and services you need to create and promote your own storefront to eBay shoppers.
eBay Stores feature highlights:
- Built-in access to eBay shoppers
- Reduced selling costs through Store Inventory Format
- Marketing & Merchandising tools such as custom listing header and email newsletters
- Dedicated toll-free phone support
eBay Stores Tiers & Fees*
Within eBay Stores we offer 3 different tiers: Basic, Featured and Anchor. There is a monthly subscription fee charged to all merchants who purchase an eBay Store.
eBay Stores Tier
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Monthly Subscription Fee |
Basic
An easy-to-use and affordable solution for eBay sellers who are just starting out. |
$15.95 |
Featured
A more comprehensive solution for eBay sellers who want to aggressively grow their online business. |
$49. 95 |
Anchor
An advanced solution for the higher-volume eBay sellers who want maximum exposure on eBay. |
$499.95 |
* Insertion fees also apply and vary based on closing price and listing format. For more information, please visit the eBay Stores Fees page.
ProStores, eBay Stores or both – which one is right for me?
Both eBay Stores and ProStores have distinct advantages, depending on the current level of your business and your strategy for its future expansion. There are also trade-offs in terms of tapping into the vast eBay marketplace versus pursuing buyers outside of it.
If you are just starting out, eBay Stores is a great way to build your own brand on eBay and have immediate access to millions of shoppers. If you're looking to build your brand beyond eBay, then ProStores is a fast, easy and affordable solution. However, if you are a current eBay seller thinking about growing your business through an additional online sales channel, then having both an eBay Store and ProStores web store could be the right solutions for your business.
Below is a side-by-side comparison of eBay Stores and ProStores:
Feature |

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Location and Branding |
Every eBay Store is hosted on the eBay marketplace.
The Web address (URL) of an eBay Store is in the format http://stores.ebay.com/storename. The eBay logo is displayed at the top of every eBay Stores page. |
ProStores is independent of the eBay marketplace. This means your ProStores Web store is hosted at a domain name of your choice*, in the format www.yourstorename.com.
Alternatively, you can choose a ProStores Web address (URL) in the format http://store.prostores.com/yourstorename.
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Source of Buyers |
Because eBay Stores are on the eBay marketplace, eBay Store sellers get access to millions of eBay shoppers. |
Because ProStores Web stores are independent of the eBay marketplace, ProStores sellers are responsible for driving their own traffic to their ProStores Web store. |
Design & Customization |
You can use a variety of design templates or custom HTML to design your eBay Store. However, in all cases, the eBay logo will appear at the top of every page on your eBay Store and the eBay brand name will appear in your Store's Web address. |
The design of a ProStores web store is completely customizable. You can create your own unique look and feel for your Web store, or you can use a variety of design templates included in your ProStores subscription to create your desired design.
This means that both in terms of the URL and design look-and-feel, your ProStores Web store will appear without any eBay or branding. |
Selling formats |
With eBay Stores, you have the opportunity to utilize all of the different types of selling formats supported by eBay, such as:
- Auction-style
- Fixed Price (Buy It Now)
- Store Inventory Format
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On your ProStores Web store, you can sell your products only in the Fixed Price format.
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* Please note that a dedicated domain name is included in the monthly subscription price only for Business tier and above.
Depending on your business goals, eBay Stores and ProStores may be right for you. To learn more about specific features and functionality, please visit: http://stores.ebay.com and http://www.prostores.com. |