Who Can See Contact Info?
by Jim 'Griff' Griffith
eBay Staff Member

Q. After I sell my item, who has access to my name and address that I set up in my profile. I noticed before I confirmed my item to list it, it showed my name and the address I was shipping the item from...does everyone see this?

Please reply and thanks. -- manticket

A. Hello manticket

Not everyone can view your personal contact information on file with eBay. A seller's payment address is displayed to the buyer under these conditions:

• You enabled eBay's payment service,
• You provide a payment address when listing an item, and
• The buyer goes through eBay's payment system and elects to pay the seller using check, money order or "other" method offered by the seller. (See the Help page at http://pages.ebay.com/help/sell/checkout_faqs.html for more information.)

The only persons who can obtain your contact information are those from whom you have won or to whom you have sold an item through eBay. The information that is available automatically to the other party by their request is limited to:
Full name
Company name (if applicable)
City
State
Zip Code
Country
and phone number
You can view the eBay Privacy Policy to learn more about what information we do and do not share at http://pages.ebay.com/help/new/privacy_overview.html

Regards,
Griff