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Business Efficiency Guide

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About Streamlining operations is one of the best ways you can maximize your profitability and grow your business on eBay. We recently gathered our best tips, tools, and resources to help sellers save time and reduce operating costs. Now they're available to you here, all in one place. Be sure to watch the videos below of amazing sellers who are using innovative processes to optimize their businesses.

For more stories, tool suggestions, and expanded advice, download the full version of this guide to keep (it's free). And come back to this page anytime you need it. Happy selling!
Kristina Klausen
Sr. Director, Seller Platform Efficiency
Download POWERUP SPECIAL EDITION eBay Business Efficiency Guide
Ecommerce Essentials
seller success

Amelia Caruso
Owner,
Waste-Not Recycling user ID: waste-not-recycling
Colorado-based Waste-Not Recycling helps find new owners for supplies and equipment no longer needed. Amelia Caruso runs retail operations for the grassroots recycler turned nationwide reclamation service.
Her tips:
Streamlined Listing
seller success

Dustin Chaffin
Owner,
Great Vacs user ID: great-vacs
Great Vacs, the first vacuum dealer to sell commercially on eBay, has grown into the largest seller of high-end cleaning appliances on eBay. Owner Dustin Chaffin advises other sellers to invest in tools to improve their efficiency as they grow. His tips:
Inventory Management
seller success

Shaun Shienfield
President, ebay Operations
knetgold user ID: knetgolf
More than 20 million premium pre-owned golf balls move through Knetgolf's Markham, Ontario, Canada warehouse every year. A simple, yet detailed process ensures they all end up in the right hands (watch the video below). Shaun Shienfield, President of eBay Operations for Knetgolf, recommends:

Shaun Shienfield of Knetgolf shows you how his company's team processes, sorts, and ships millions of golf balls to the right buyers every year.
2:05 running time.
Shipping Strategies
seller success

Jordan Insley
Owner
Quick Ship Electronics user ID: quickshipelectronics
Quick Ship Electronics depends on ShipRush to meet the daily demands of shipping while keeping DSRs high and customers happy (watch the video below). Owner Jordan Insley says the following ShipRush features make it possible for Quick Ship Electronics to ship anything ordered by 12 PM the same day.

Quick Ship Electronics lives up to its name, shipping hundreds of electronics a day with help from ShipRush. See the simple process in action.
1:33 running time.
CRM
seller success

Nathaniel Victor
Owner,
Sonic Electronix user ID: www-sonicelectronix-com
Car audio and video seller Sonic Electronix has thousands of items listed on eBay at any given moment. Responding to buyer emails quickly was a challenge. By using HostedSupport, Nathaniel Victor and his team were able to reduce emails by about 30%, allowing Sonic Electronix to support more listings. He has this advice for sellers looking to reduce email volume, save time, and improve customer service:
Business Optimization
seller success

Jon and Stacie Sefton
Owners,
B&H Factory Outlet (BHFO) user ID: bhexpress
Business is booming for B&H Factory Outlet (BHFO) with more than 50,000 items sold each month. Owners Jon and Stacie Sefton had an end-to-end selling solution custom-made to help them stay on track. It integrates every department from photography to shipping to customer service. Within the first three months, DSRs were up, errors were down by 90%, and overall operational efficiency improved by 60%. The Seftons have this advice for other sellers looking to make a similar leap: