Search the help pages 
(Does not search for items or products)

Recalled items policy

Alert: Recalled air bags are prohibited on eBay. Please see the National Highway Traffic Safety Administration (NHTSA) website for updated information about the recall and how to determine affected vehicles.

For an up-to-date list of other recently recalled items, please visit the US recall information website.

Policy overview

We strongly support the governmental agencies, including the US Consumer Product Safety Commission (CPSC) in their efforts to protect consumers against potentially hazardous products. Sellers aren't allowed to list items that are prohibited from being sold because of a recall. If an item can be legally sold but is subject to a recall, sellers must include appropriate information about the recall within the listing. All items sold to US buyers must follow all applicable state and federal laws, including the Consumer Product Safety Improvement Act.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?



  • Items that are not currently subject to a recall by the manufacturer or another agency, such as the CPSC.



  • Products that are currently subject to a recall but the sale of the product is not prohibited by law or regulation, as long as the listing includes the recall information. Contact us if you have questions about whether a specific item can be listed.

  • Cribs must meet federal safety standards issued by the CPSC in 2011. You must indicate in your listing the crib meets these standards.

  • Child car safety seats must comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 213. You must indicate in your listing the car seat meets this standard. See this link for more information.

Not allowed

Not allowed

Examples of items that aren't allowed include:

  • Products recalled by the CPSC or NHTSA.

  • Products recalled by a manufacturer or another government agency if the sale of the product is prohibited by law or regulation.

  • Drop side cribs.

Before you list an item, take a few minutes to check the manufacturer's website and the US recall information website to get information on recalled items. We recommend that you also sign up to receive email notices about item recalls.

You can also learn about the federal law on recalled items called the Consumer Product Safety Improvement Act.

Buyers should also keep up-to-date about item recalls, especially for the kinds of items they often buy.

Additional information

For information about other kinds of recalls, such as food, medicine, and motor vehicles, visit

Why does eBay have this policy?

Some laws and regulations don't allow the sale of recalled items.

Contact Customer Service

You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.

We'll review your report and take appropriate action.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the eBay Community to post a question.